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Articles (Archives)

Troubleshooting

Troubleshooting

  • To Post-Accident Test or Not?

    (October 20, 2017)

    (Fall 2017) Real Life Incidents: Working Partners® Consortium members receive phone support and consultation about drug-free workplace (DFWP) issues — a benefit we term “troubleshooting.” Here is a brief description of a troubleshoot call and our response/suggestions. Situation/Question: A Client Care Specialist (CCS) received a call from a Program Administrator (PA) whose company issues vehicles […]

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  • Responding to a Second Dilute Negative Result

    (June 23, 2017)

    (Summer 2017) Real Life Incidents: Working Partners® Consortium members receive phone support and consultation about drug-free workplace (DFWP) issues — a benefit we term “troubleshooting.” Here is a brief description of a troubleshoot call and our response/suggestions. Situation: A long-time, drug-free workplace (DFWP) Program Administrator (P.A.) called with questions about an employee who tested “dilute […]

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  • Returning to Work After a Positive Test

    (March 17, 2017)

    (Spring 2017) Real Life Incidents: Working Partners® Consortium members receive phone support and consultation about drug-free workplace (DFWP) issues — a benefit we term “troubleshooting.” Here is a brief description of a troubleshoot call and our response/suggestions. Situation: A drug-free workplace (DFWP) Program Administrator (P.A.) called with questions regarding an employee who was off work […]

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  • Handling a Confession

    (December 16, 2016)

    (Winter 2016) Real Life Incidents: Working Partners® Consortium members receive phone support and consultation about drug-free workplace (DFWP) issues — a benefit we term “troubleshooting.” Here is a brief description of a troubleshoot call and our response/suggestions. Situation: Several years ago, Working Partners® conducted an employee education session for a work crew stationed at a […]

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  • Prescription Drug Inquires

    (September 30, 2016)

    (Fall 2016) Real Life Incidents: Working Partners® Consortium members receive phone support and consultation about drug-free workplace (DFWP) issues — a benefit we term “troubleshooting.” Here is a brief description of a troubleshoot call and our response/suggestions. Situation: A Working Partners® Client Care Specialist (CCS) received a call from a Drug-Free Workplace Program Administrator (“Greg”) […]

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